Shipping policy

Shipping Policy – EshCart

Last Updated: May 15, 2026

Thank you for shopping with EshCart. We are committed to delivering your orders safely, quickly, and efficiently across Pakistan. Please review our shipping policy below.

1. Order Processing Time

  • All orders are processed within 3–7 business days on the based of customer,s location and after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During periods of high order volume or unforeseen circumstances, processing times may be slightly delayed. Customers will be informed accordingly.

2. Shipping Time

Estimated delivery times are:

  • Major Cities: 2–3 business days

  • Other Areas: 3–7 business days

Delivery times may vary depending on your location, weather conditions, and courier service availability.

3. Shipping Charges

  • Shipping charges are calculated at checkout.

  • Free shipping promotions may be offered on selected products or minimum order values from time to time.

4. Order Tracking

Once your order has been shipped, tracking details may be provided through:

  • SMS

  • Email

  • WhatsApp

Customers can use the tracking information to monitor their shipment status.

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most areas in Pakistan.

Please ensure that someone is available at the delivery address to receive and pay for the order.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

EshCart will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect addresses or contact information.

7. Delayed or Lost Shipments

Although we work with reliable courier partners, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

  • Remote area limitations

If your order is significantly delayed, please contact our support team for assistance.

8. Damaged Packages

If your package arrives damaged:

  • Contact us within 24 hours of delivery.

  • Provide clear photos of the package and product.

  • Our team will review the issue and offer an appropriate solution.

9. International Shipping

Currently, EshCart ships only within Pakistan.

International shipping services may be introduced in the future.

10. Contact Us

If you have any questions regarding shipping, feel free to contact us:

EshCart
📧 Email: Eshcart.pk@gmail.com
📱 WhatsApp: +92 303 5151344
📍 Kachehri Road, Ahmadpur East, Bahawalpur, Punjab, Pakistan

EshCart
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